LINDT & SPRÜNGLI and its brands that link to this Cookie Notice, including Russell Stover Chocolates and Ghirardelli (collectively “Lindt”, “we”, “our”, and “us”), use cookies and other tracking technologies on their websites and applications (“Sites”). A cookie is a small file that is stored on your device to help websites and mobile apps remember things about you. Other technologies, including web beacons, web storage, and identifiers associated with your device, may be used for similar purposes. In this policy, we say “cookies” to refer to all of these technologies.
Our Privacy Policy explains how we collect and use information from and about you when you visit our Sites. This policy explains more about how we use cookies and your related choices.
How We Use Cookies
We use cookies, including third-party cookies, for a number of reasons, such as supporting the operation of our Sites, helping us see which content and features are most popular, counting visitors to a page, understanding how you engage with web content or emails we send (including whether emails were delivered or read), improving your experience, keeping our services secure, and providing relevant advertising. The cookies we use generally fall into one of the following categories.
Strictly Necessary Cookies
These cookies are necessary for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies are used only for providing users with the services of the Site, so that they do not require users’ express consent.
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the Site. All information these cookies collect is aggregated. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.
Functional Cookies
These cookies enable the Site to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
Targeting and Social Media Cookies
Targeted advertising cookies may be set through our Site by us or our advertising partners. They may be used by us or those companies to build a profile of your interests and show you relevant adverts on other sites. They uniquely identify your browser and internet device. You will be requested to provide your express consent to these cookies, which is voluntary and revocable.
Social media cookies are set by a range of social media services that we have added to the Site to enable you to share our content with your friends and networks. These cookies allow social media services to track your browser across other sites and build up a profile of your interests. This may impact the content and messages you see on other websites you visit. You will be requested to provide your express consent to these cookies, which is voluntary and revocable. If you do not accept targeting and social media cookies the advertisements that you receive will not be tailored to your interests and you may not be able to use or see the sharing tools.
Your Choices
We make certain cookie settings available to you on our Sites and you may also be able to adjust your cookie settings on your browser or device. See below for more information on each of the options that may be available to you
Privacy Preference Centre
The Lindt Privacy Preference Centre can be utilized to customize your cookie preferences. Our site is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. You can opt-out of each cookie category by clicking on the “cookie settings” button below. Strictly Necessary Cookies cannot be disabled, nor can the tool be used to block cookies on third-party websites linked from our Site.
Browser Settings
Many of the cookies used on our Site can be enabled or disabled through the Lindt Privacy Preference Centre or by disabling the cookies through your browser. The majority of web browsers are set to accept cookies. However, if so wished, you may set your browser to limit the number of cookies accepted or to block all cookies. For more information about how to manage browser cookies, please follow the instructions provided by your browser.
Device Identifier Settings
Your device operating system may let you opt-out from having certain device identifiers used for interest-based advertising. You should refer to the instructions provided by your mobile device’s manufacturer; this information is typically available under the “settings” function of your mobile device.
First-party cookies
First-party cookies are cookies set by the website you are visiting. They are used to support core website functionality, such as remembering your preferences, enabling secure areas of the site, and improving the website’s performance and user experience.
Third-Party Cookies
Third-party cookies are cookies set by a domain other than the website you are visiting, typically by service providers or partners. The following third parties may also use cookies, over which we have no control. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies, performance cookies or targeting cookies:
- Adobe
- Google Ads
- Google Analytics
- Vimeo
- Stripe
- Magento
- EverestTech
- YouTube
- WordPress
- Selligent
- Pintrest
- Klaviyo
- Listrack
- Microsoft (Bing)
- New Relic
- Stripe
Cookie Details
Necessary
| Name | Type | Duration | Purpose |
| _bss_form_key | First-Party | 1 hour | Helps prevent Cross-Site Request Forgery (CSRF) attacks |
| OptanonConsent | First-Party | 1 year | Tracks users’ consent preferences |
| PHPSESSID | First-Party | 1 hour | Session management |
| rc::a | Third-Party | Never Expires | This cookie is set by the Google recaptcha service to identify bots to protect the Site against malicious spam attacks |
| rc::b | Third-Party | Session | This cookie is set by the Google recaptcha service to identify bots to protect the Site against malicious spam attacks |
| rc::c | Third-Party | Session | This cookie is set by the Google recaptcha service to identify bots to protect the Site against malicious spam attacks |
| rc::f | Third-Party | Never Expires | This cookie is set by the Google recaptcha service to identify bots to protect the Site against malicious spam attacks |
| AEC | Third-Party | 6 months | Security-related; ensures that requests within a browsing session are made by the user and not other sites |
| __stripe_mid, __stripe_sid, m | Third-Party | 1 year | Stripe fraud prevention and risk assessment |
| _GRECAPTCHA | Third-Party | 6 months | reCAPTCHA (via Stripe) sets a necessary cookie when executed for the purpose of providing its risk analysis |
| _xsrf | Third-Party | Session | A security cookie commonly used to prevent Cross-Site Request Forgery (CSRF/XSRF) attacks |
| _cfuvid | Third-Party | Session | Calendly sets this cookie to track users across sessions to optimize user experience by maintaining session consistency and providing personalized services |
| CookieBehavior | Third-Party | 1 month | Used for consent management. Stores user’s geographic location (e.g. US) and consent type (e.g. Implied) |
| OptanonAlertBoxClosed | Third-Party | 1 year | OneTrust sets this cookie to allow it to set cookies based on the user’s consent and hide the cookies banner once the user has read and acknowledged it. |
| QueueITAccepted-, QueueIT* | First-party | 6 hours | Helps manage site access during high traffic period |
Performance Cookies
| Name | Type | Duration | Purpose |
| JSESSIONID | Third-Party | Session | New Relic performance monitoring |
| mage-banners-cache-storage | First-Party | Never Expires | Used for storing banner content locally to improve performance. |
| mage-cache-storage , mage-cache-storage-section-invalidation, mage-banners-cache-storage, mage-cache-sessid | First-Party | Never Expires | Performance optimization and caching. Can also be placed in the Functional category. |
| _gat | First-Party | 1 minute | Google Universal Analytics sets this cookie to restrain request rate and thus limit data collection on high-traffic sites. |
| __utmz | First-Party | 6 months | Google Analytics sets this cookie to store the traffic source or campaign by which the visitor reached the site. |
| AWSALB, AWSALBCORS | Third-Party | 7 days | AWS-related performance cookies set by Listrak |
| AMCV_*AdobeOrg | First-Party | 1 year 1 month and 4 days | Adobe-Dtm sets this cookie to find the unique user ID that recognises the user on returning visits. |
| BVBRANDID, BVBRANDSID | First-Party | 1 year | Tracks users across sessions within the same client domain. Used for internal Bazaarvoice analytics |
| mbox | Third-Party | 1 hour | This is an Adobe Target cookie that collects data on the user’s website usage. This data is then used to evaluate the results of A/B performance tests that are run on the site. |
| mboxEdgeCluster | First-Party& Third-Party | 1 hour | Adobe installs this cookie to give website operators the ability to test which online content and offers are more relevant to visitors. |
Functional Cookies
| Name | Type | Duration | Purpose |
| __cf_bm | Third-Party | 1 hour | Protects against bot abuse affecting font delivery. |
| _sp_root_domain_test_* | Third-Party | session | Snowplow sets this cookie to facilitate the data needed for the product recommendation engine. |
| __Secure-ROLLOUT_TOKEN | Third-Party | 6 months | Used by YouTube for feature rollout management |
| at_check | First-Party | session | Adobe Audience Manager sets this cookie as a simple test value used to determine if a visitor supports cookies set each time a visitor requests a page. |
| mage-messages | First-Party | 1 hour | Supports the functionality of Magento’s notification system |
| VISITOR_PRIVACY_METADATA | Third-Party | 1 year | Tracks the users privacy settings on the Youtube platform. |
| X-Magento-Vary | First-Party | 1 year | This cookie is used for configuration setting that improves performance when using static content sharing |
| yt-remote-device-id | Third-Party | Never Expires | Session continuity / management for Adobe Analytics |
| yt-remote-connected-devices | Third-Party | 1 hour | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video |
| yt-remote-session-app | Third-Party | 6 months | Used by YouTube to store user preferences and information about the interface of the embedded YouTube video player |
| yt-remote-cast-installed | Third-Party | 1 hour | Used to store the user’s video player preferences using embedded YouTube video |
| yt-remote-session-name | Third-Party | Never Expires | Used to store the user’s video player preferences using embedded YouTube video |
| yt-remote-fast-check-period | Third-Party | Never Expires | Used to store the user’s video player preferences for embedded YouTube videos |
| ytidb::LAST_RESULT_ENTRY_KEY | Third-Party | session | YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos |
| yt-remote-device-id | Third-Party | session | The yt-remote-cast-installed cookie is used to store the user’s video player preferences using embedded YouTube video |
| ytidb::LAST_RESULT_ENTRY_KEY | Third-Party | Never Expires | The yt-remote-session-name cookie is used by YouTube to store the user’s video player preferences using embedded YouTube video |
| HSID, SSID, APISID and SAPISID | Third-Party | Enable Google to collect user information for videos hosted by YouTube | |
| _attn_ | Third-Party | Session | Attn.tv sets this cookie to promote SMS opt-in and produce personalised SMS messaging |
| __lc_cid | Third-Party | 1 year 1 month 4 days | This is an essential cookie for the Site’s live chat box to function properly |
| __lc_cst | Third-Party | 1 year 1 month 4 days | This cookie is used for the Site’s live chat box to function properly |
| __oauth_redirect_detector | Third-Party | 1 minute | This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality |
| _bugherd_session | Third-party | Session | BugHerd feedback widget session tracking |
| form_key | First-Party | 1 day | CSRF protection token for form submissions |
| li_gc | Third-Party | 6 months | Linkedin set this cookie for storing visitor’s consent regarding using cookies for non-essential purposes |
| lidc | Third-Party | 1 day | LinkedIn sets the lidc cookie to facilitate data center selection |
| mage-newsletter-popup | First-Party | 1 year | Remembers if a user has seen/dismissed the newsletter popup |
| private_content_version | Third-Party | 1 year 1 month and 4 days | This cookie is set by the provider Magento eCommerce platform. This cookie is used for appending a random, unique number and time to pages with customer content to prevent them from being cached on the server |
| product_data_storage, recently_compared_product, recently_compared_product_previous | Third-Party | Never Expires | Enables basic e-commerce functions in Magento |
| searchFormCookie, SearchQueryCookie, savedViewedJobs, viewedJobs | Third-Party | 5 days | Stores your job search preferences, recent searches, and viewed or saved positions to enhance your job search experience |
| SearchSessionId | First-Party | Session | Talentbrew cookies contain auto-generated guid which represents each search session |
| section_data_ids | First-Party | 1 month | Stores customer-specific information related to shopper-initiated actions |
| store | Third-Party | 1 year | This cookie is used to track the specific store view or the locale selected by the shopper |
| product_data_storage, recently_compared_product, recently_compared_product_previous,recently_viewed_product, recently_viewed_product_previous | First-Party | 6 hours | Enables basic e-commerce functions in Magento |
| mg | Third-Party | 1 year | Session continuity / management |
Targeting and Social Media Cookies
| Name | Type | Duration | Purpose |
| _ga | Third-Party | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report |
| _gcl_au | Third-Party | 3 months | Google conversion linker cookie for ad click attribution and conversion tracking |
| _ga_* | Third-Party | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views |
| com.adobe.alloy.getTld | Third-Party | session | Technical cookie used by Adobe Analytics to properly set up website analytics tracking |
| demdex | Third-Party | 6 months | The demdex cookie, set under the domain demdex.net, is used by Adobe Audience Manager to help identify a unique visitor across domains |
| dpm | Third-Party | 6 months | The dpm cookie, set under the Demdex domain, assigns a unique ID to each visiting user, hence allowing third-party advertisers to target these users with relevant ads |
| everest_g_v2 | Third-Party | 1 year | The cookie is set under the everesttech.net domain to map clicks to other events on the Site |
| everest_session_v2 | Third-Party | session | This cookie, set by Everesttech, is used for targeted ads and to document efficacy of each individual ad |
| FPAU | Third-Party | 3 months | Google Tag Manager sets this cookie for analytics and reporting purposes to gather data about the user and their activity on the Site |
| FPGSID | First-Party | 1 hour | Analytics / advertising cookie used by Google Ads |
| FPID, FPLC | First-Party | varies | Google’s first-party cookies that enable persistent user tracking across sessions and domains |
| IRPages2_Session | First-Party | session | Session management |
| mbox, mboxEdgeCluster | Third-Party | 1 hour | Set by Adobe Analytics for content targeting |
| VISITOR_INFO1_LIVE | Third-Party | 6 months | YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface |
| YSC | Third-Party | session | Youtube sets this cookie to track the views of embedded videos on Youtube pages |
| wp_customerGroup | Third-Party | 1 year | Audience segmentation |
| wp_customerId | Third-Party | past | Customer identification for WordPress |
| m_ses, m_cnt | First-party | Session | Used for session and page view tracking |
| _ga_NYM1T7ZS64~, OTZ | First-party | 13 months | Google Analytics 4 |
| _mkto_trk | Third-Party | 2 years | Bazaarvoice sets this Marketo cookie, which can be used to link a visitor to the recipient of an email marketing campaign |
| IDE | Third-Party | 13 months | Used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite |
| DV, NID | Third-Party | 6 months | Multi-purpose cookies for preferences, personalization, and ads optimization |
| __Secure-sid | Third-Party | 30 minutes | Tracks activity in a browsing session across Stripe websites. |
| ltkpopup-session-depth | First-Party | Session | These cookies are set by Listrak, our email marketing platform, to manage email signup forms and track subscriptions |
| ltkpopup-suppression- | First-Party | 30 days | These cookies are set by Listrak, our email marketing platform, to manage email signup forms and track subscriptions |
| ltkSubscriber-Footer | First-Party | Session | These cookies are set by Listrak, our email marketing platform, to manage email signup forms and track subscriptions |
| dataservices_product_context, dataservices_* | First-Party | 6 hours | Identifies a shopper’s product interactions. This cookie contains the customer’s unique quote ID in the system. This is used for product recommendations |
| unbxd.should_track_analytics, unbxd.userId | First-Party | 13 Months | Powers personalized search results and product recommendations |
| unbxd.visit, unbxd.visitId | First-Party | 90 minutes | Powers personalized search results and product recommendations |
| _fbp | First-Party | 3 months | Facebook Pixel, used for tracking user visits, attributing ad conversions, enabling personalized advertising (retargeting), and improving ad relevance |
| __kla_id | Third-party | 13 months | Klaviyo email and SMS marketing |
| hjSession | First-party | 6 hours | Hotjar cookie users for analytics |
| hjUser | First-party | 1 year | Hotjar cookie users for analytics |
| __attentive_pv, __attentive_session_id, __attentive_ss_referrer | First-party | 30 minutes to 6 hours | Attentive session cookies that tracks current browsing session for marketing optimization |
| __attentive_dv | First-party | 1 day | Device recognition to prevent duplicate form displays |
| __attentive_id, __attentive_cco, attn_ | First-party | 13 months | Long-term user identification for personalized marketing (Attentive) |
| _pinterest_sess | Third-party | 1 year | Pinterest login cookie containing user ID and authentication tokens |
| _pinterest_ct | Third-party | 1 year | Set when you visit websites through Pinterest’s built-in browser (not your regular browser) |
| _pinterest_ct_rt | Third-party | 1 year | Set when visiting advertiser sites with Pinterest tag |
| _epik | First-party | 1 year | Caches URL information from Pinterest ad clicks to identify users |
| _derived_epik | First-party | 1 year | Placed when Pinterest tag identifies match without cookies (e.g., enhanced match) |
| _pin_unauth | First-party | 1 year | Groups actions for users who cannot be identified by Pinterest (contains unique UUID) |
| _pinterest_ct_ua | Third-party | 1 year | Same as _pin_unauth but as third-party cookie |
| _routing_id | First-party | 1 year | Ensures users are directed to latest version of Pinterest.com |
| AMCV | First-party | 13 months | Persistent user identifier for Adobe marketing |
| AMCVS | First-party | Session | Session tracking for Adobe marketing |
| li_sugr, s_ips, s_plt, s_pltp, s_ppv, s_tp, s_tslv, and other LinkedIn cookies | Third-party | Varies. See the LinkedIn cookie table | LinkedIn identity and behavior tracking |
| MUID | Third-party | 13 months | Microsoft Bing unique user identifier for personalized ads and search |
| MR | Third-party | 7 days | Microsoft Bing ad tracking and measurement cookie |
| _uetsid | First-party | 1 day | Bing Ads session tracking cookie for current browsing session |
| _uetvid | First-party | 13 months | Bing Ads visitor tracking cookie for conversion tracking and retargeting |
| th_u | Third-party | 1 year | Selligent/Marigold user tracking cookie for personalized marketing campaigns |
| th_vd c | Third-party | 1 year | Selligent/Marigold visitor tracking cookie for behavioral targeting |
| ttcsid | First-party | 13 months | TikTok Pixel session identifier for ad tracking and conversion measurement |